Do you ship internationally?
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You asked, we answered...
We want to make the experience of shopping with us as easy as possible, which is why we've taken some of the questions we get asked most frequently and compiled them in one place. If you still have something you’d like to know, don’t hesitate to contact us.
Can I track my order?
Absolutely! We offer worldwide shipping to bring a piece of Ukrainian culture to your home. We don't ship only to the Russian Federation.
How much will it cost to ship to the US or Canada?
Shipping for any order amount is free in our store. So you don't have to worry about it.
How long does shipping typically take?
Shipping times vary depending on your location. In European countries, it can take 7-14 days. It will take approximately 14-21 days to deliver the order to the US, Canada.
How is your return policy?
Our return policy allows you to return unused items within 30 days of purchase for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you offer gift wrapping services?
It is important for us that each parcel is perceived as a gift from Ukraine and evokes the warmest emotions. That's why we pack each order in a gift box with love and generosity.
Where exactly is your store located?
Our ethnic store is available only in online format. We conduct all business in the village of Kyiv region.